Frequently Asked Questions
Clear answers on how our managed relocation network, quotations, and optional item lists work.
1. Is it mandatory to provide the full list of items while requesting a quote?▾
No, providing an item list is 100% optional. If you have your list ready, you can easily add items using our category buttons, custom item adder, or by pasting your written list. If you prefer not to list items online, simply click "Skip Item List" and our central support team will note your items during the verification call or via WhatsApp.
2. Do you cover all regions of India including Tier-2/Tier-3 cities?▾
Yes! National Prime operates a verified Pan-India relocation network covering all 28 States and 8 Union Territories, including comprehensive coverage across Assam (Guwahati, Dibrugarh, Silchar, Jorhat), Meghalaya (Shillong), Manipur (Imphal), Mizoram (Aizawl), Nagaland (Dimapur, Kohima), Tripura (Agartala), Arunachal Pradesh (Itanagar), and Sikkim (Gangtok).
3. Why does the website verify requirements before issuing a final price quotation?▾
Actual relocation costs depend on item volume (CFT), packing tier (3-layer vs. wooden crating), floor/lift availability, society distance from truck parking, and container type (dedicated vs. shared). Instead of displaying fabricated bait prices, our team verifies your requirements within 4 hours and shares a transparent written quotation.
4. Will my phone number be shared with multiple random moving brokers?▾
No. Unlike public classified portals that sell your contact number to 10–15 callers, your enquiry is handled by National Prime’s central support desk and shared only with the selected verified relocation partner assigned to your route.
5. How are fragile items like LED TVs, glass tables, and Pooja mandirs protected?▾
Fragile items are packed using multi-layer protection including high-density foam sheets, air-bubble wrap, 5-ply/7-ply corrugated cartons, corner edge guards, and custom wooden crating where required.